Incident list would not appear

Incident list would not appear

After upgrading SysAid versions, incident list would not appear.

Instead, you see an error message -

'The list can not be loaded, because it was defined with a bad query. Click "Customize View" to review the view settings and try again.'

Go to your database, run this query - select version from version. You may see the same version number (of the tables) as the version of the new SysAid Server software.

Run this query - delete version from version. You may see different old version numbers (of tables), while the newest version number has disappeared. That is correct.

Go see the incident list. It appears now. Congratulations!