Can not open PPT

 Can not open PPT

Symptom: 

When opening a PPT, 'PowerPoint found a problem with content in xxx.pptx. PowerPoint can attempt to repair the presentation.

If you trust the source of this presentation, click Repair.'

After you click 'Repair', you get

'There was an error accessing xxxxx.pptx.'

If you click 'Show Help', you get

'This error can be caused by the following conditions:

. Your hard drive or floppy drive has a corrupt section (damaged track or sector).
. A temporary operating system or network failure has occurred.
. Your network is unavailable, slow, or is corrupting data packets (failure of a router, network card, or noise on the network transmission line).
. Your antivirus program may be causing problems accessing certain files.

In the case of a damaged disk, you must save the file to another location (for example, a different drive).

In the case of a failure of the operating system, ...

If the network is experiencing problems, ... consult your network administrator.'

You click OK, you see nothing.

Solution: 

Click 'File -> Options -> Trust Centre -> Trust Centre Settings... -> Protected View',

Clear all the tick marks. Click OK.

You open the .pptx file fine now.

PowerPoint Won't open network files

PowerPoint Won't open network files

We can also try disable Protected View to see if it helps. To do this, please follow:

1. Open a PowerPoint file.

2. Click File > Options > Trust Center > Trust Center Settings.

3. Click Protected View from the left panel.

4. Clear all the three check boxes and click OK.

If above doesn't work, please also try testing with a new Windows user profile.

Word with Chinese Contents Can not be Converted into PDF | There is NO PDFMaker | There is NO PDF Menu

If an Office document contains both English and Chinese, then after I have removed the Chinese words in it, it will be able to be converted into PDF.

My Office is 2010 64bit. My Adobe Acrobat is X Pro (10.0.0)

The problems in the subject happen only when your Office is 2010 64bit (32bit Office does not have those problems) and your Adobe Acrobat is X (10.0.0 or older) (10.1 or newer Acrobat does not have those problems.)

Solution: Within Acrobat, click Help | Check for Updates.. After installing the updates, version of Acrobat will become 10.1.16 (on 21 December 2015) or newer.

Install a patch from here -

http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

After you have installed the patch, the problems in the subject will be gone.