Sherman IT

07 December 2024

Lenovo Laptop touchpad not working. It disappeared from Device Manager

Open 'Device Manager'.
Click 'View', and select 'Show hidden devices'. TouchPad will appear, under
'Mice and other pointing devices.
Right-click it. Select 'Uninstall device'.
Restart computer. Touchpad will be back working.

If after you select 'Show hidden devices', the TouchPad does still not
appear, then Google-search 'Lenovo warranty check Canada'. Click 'Detect my
device'. Click 'Drivers & Software'. Under 'Manua update', click 'Select
Drivers'. Click 'Mouse, Touchpad, Keyboard and Pen(2)'.

Download 'Lenovo Fn and Function Keys for Windows 11 (64-bit) - IdeaPad Slim 5
14, IdeaPad Slim 5 16'.

Install it. Restart computer. Your touchpad will be working now.

26 November 2024

Microsoft Teams on MacOS - 'there is a problem reaching this app'

============================================================
Clear the cache in Teams for macOS
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Classic Teams
------------------------------------------------------------------------------

1. If Teams is still running, right-click the Teams icon in the dock, and
then select Quit or press Command-Q.
2. In the Finder, open the /Application/Utilities folder, and then
double-click Terminal.
3. Enter the following command, and then press Return:

rm -r ~/Library/Application\ Support/Microsoft/Teams

4. Restart Teams.

New Teams
------------------------------------------------------------------------------

1. If Teams is still running, right-click the Teams icon in the dock, and
then select Quit or press Command-Q.
2. In the Finder, open the /Application/Utilities folder, and then
double-click Terminal.
3. Enter the following command, and press Return after each command:

rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams
rm -rf ~/Library/Containers/com.microsoft.teams2

4. Restart Teams.